Resume

Experience
Avinger | Redwood City, CA — 2013-present
Senior Product Manager
  • Product management of Avinger’s capital equipment: Lightbox OCT imaging console and reusable accessories.
  • Coordination of marketing, hardware, and software teams for product development and sustaining engineering efforts.
  • Perform research and analysis of OCT imaging market trends to ensure product category relevance and leadership.
  • International and domestic travel for product feedback, installations, and support.
  • Integration of Cisco TelePresence systems with Avinger Lightbox to enable global reach of clinical data.
  • Built live streaming solution for demo of product imaging to new physician users.
  • Member of team that drove successful IPO launch 1/2015.
  • Recognized $1,000,000 additional revenue in first year with design and implementation of service contract program.
Cisco Systems | San Jose, CA — 2005-2013
Test Engineer & Technical Lead
  • Cisco TelePresence R&D. Prototyping TelePresence solutions to fit customer needs.
  • Lifecycle support of custom features to ensure continued customer satisfaction.
  • Lab owner for camera test, audio test, and proof of concept. Competitive analysis. Write and verify product test plans.
  • Ensure customer satisfaction through Order Assurance Program.
  • Technical Marketing Engineer, facilitating communication channels between engineering and product marketing teams.
  • Customer demo creation and implementation for new products and feature requests.
  • Technical Lead for Learning Solutions Group. Provide technical expertise and troubleshooting of live corporate events.
  • Implemented equipment and maintenance tracking system to maximize system uptime and minimize cost with preventative maintenance and parts tracking.
  • Created new hire training records to ensure proper and efficient training through documentation.
  • Design and implementation of TelePresence classrooms for global training.
United States Air Force | Minot, ND — 2001-2005
Senior Airman – B-52 Aircraft Fuel Systems
  • Maintain multi-million dollar aircraft, equipment, and facilities.
  • Initiate and implement numerous cost-cutting procedures.
  • Supervise five person crew. Develop and conduct crew member training and approve completion of training.
  • Design and maintain processes for correct and safe repair procedures.
  • Use of worldwide database to manage projects, personnel, parts, supply system, and maintenance.
  • Held “Secret” security clearance.
Certifications & Awards
  • Highest rating on all annual USAF performance reports
  • Recognized by USAF shop supervisor as #1 Performer
  • USAF good conduct medal for exemplary service
  • Apple OS X Server Essentials & Apple Xsan
  • Cisco Certified Network Associate (CCNA) Bootcamp
  • Cisco TelePresence Bootcamp
  • Cisco Implementing Cisco TelePresence Installations (ITI) Certification
  • IP Publication – http://ip.com/IPCOM/000223144
  • Registered with Hospital Vendor Credentialing Services
  • Global Entry & TSA Pre✔ Travel Authorized.
  • Certified Associate Project Manager (CAPM), Candidate
Education

University of Phoenix, Phoenix, AZ — BS Information Systems Security, Candidate

Foothill College, Los Altos Hills, CA — AS Internet Technology – Web Administration, w/ Honors, 2012

Personal Interests
  • Photography
  • Technology
  • Design
  • Making
  • Podcasting & Blogging